DELIVERY AND PICKUP INSTRUCTIONS
- You will receive a 2 hr delivery window text message at 7am on your delivery date.
- Provide us with a cell phone number on ordering page so driver can text you approximate time of arrival.
- If you are concerned you may not be home on your delivery date, please provide one of the following in the ‘order notes’ section of the checkout page:
- Code for garage fridge
- Leave a cooler outside that easily accessible and visible
- If not delivering to a residence (i.e. place of business) please specify in notes
- If gated entry you MUST provide a gate code in notes, or when driver sends you a text for approximate arrival time.*
- If you have an apartment number, the customer is responsible for meeting the driver in the lobby of the building of the given address, or special instructions to leave with the front desk, concierge, or doorman.*
- Any other special instructions that can be easily executed by our drivers.
- Thursday at 11:59 p.m. is the absolute deadline for Saturday and Sunday deliveries. Monday at 11:59 p.m. is the deadline for Wednesday and Thursday deliveries. No exceptions can be made.
*If this is not provided, then food will be left on your doorstep or front of the building. Once orders are dropped off, the consumer assumes responsibility for the quality, freshness, and contents of the meals. No refunds will be issued, no exceptions.
If you have any questions regarding our pickup and delivery policies, please CONTACT US
- Orders close weekly on Thursday at 11:59PM for Sunday pickup and Monday at 11:59PM for Thursday pickup.
- Be sure to click the link provided with your desired pickup location and check hours of operation. MightyMeals will not be responsible for unexpected closures, holiday hours, etc.
- Orders are delivered overnight so they will be in our branded fridge ready for you to grab as soon as your location is open.
- For Sunday Pickup: orders must be picked up by Tuesday COB or meals will be discarded.
- For Thursday pickup: orders must be picked up by Friday COB or meals will be discarded.
- Orders not picked up on Sunday will be available for pick up in our branded MightyMeals fridges any day of the week your location is open.
- For CrossFit locations or class based locations please refer to locations “Class Schedule” NOT hours you see on Google. This will assure you they are open at the time you want to pickup your meals.
- CHECK LOCATION HOURS BEFORE ORDERING PLEASE! NOT ALL LOCATIONS ARE OPEN SUNDAY OR HAVE LIMITED HOURS.
